A critical contributor to the BFA success story since 2005, Michele began her career in telecommunications in 1980. Skilled in Marketing and certified as a Professional Sales Trainer, Michele gained considerable experience advancing through successive levels of management and branch offices at a multi-million dollar service organization. Creative and innovative, yet practical, with an eye firmly trained on your bottom line, Michele loves the BFA environment, where ideas flow freely. She’s our poet (and we know it), ensuring our written content is both persuasive and elegant. Away from BFA, Michele enjoys the company of her husband and two children. A lifelong competitive sports enthusiast, she can often be spotted acting as principal cheerleader to her kids. On Thursdays, however, you’ll find her winning games on the slo-pitch circuit.